FAQ

Start by creating a request for services. Fill out and submit the Request Form from the Main Menu located at the top of the page. Service requests are limited to five (5) categories per request. If your organization is seeking more than five services, multiple requests will need to be submitted.

Begin by completing the profile for your organization. When completing the category section, please include all services that you provide as they will me matched to service requests, which are limited to five (5) categories. Please be aware that Service Seekers may submit more than one request if they are seeking more than five services.

NCHER Connect calculates matches by comparing the service categories selected in a seeker’s request with the services listed in provider profiles. It then factors in keyword and implementation timeline details provided by each entity. Results are ranked by overall match percentage so seekers can quickly identify the providers that appear most aligned with their needs.

Anonymous conversation allows service seekers and providers to communicate through the NCHER Connect portal without revealing the seeker’s identity at the start of the process. After a seeker submits a request and reviews their matched providers, they can contact one or more providers through the portal. Providers can respond within the same conversation thread, and all communication remains inside the system. The seeker’s identity stays hidden unless and until the seeker chooses to reveal their contact information, allowing both sides to explore a potential fit before making direct contact.